![]() ![]() Support time : Monday to Friday 24 hours. Please flatten the books as much as possible during the scanning process. LED is on when scanning a document.Ī7: Press the “SCAN” button to reset your scan and scan the document again.Ī8: The scanner can scan books. Q6: Computer does not recognize our scanner when connected.Ī6: Make sure all cable connections are secured and restart the computer if necessary. You need to perform white balance calibration, please refer to step 3.1.Ī5: You need to perform white balance calibration, please refer to step 3.1. Q4: The red light is flashing and cannot be scanned.Ī4: It is because the white balance mode is turned on by mistake. Q3: The USB cable cannot charge the scanner.Ī3: The USB cable is only used to connect to the computer to transfer scanned files, and cannot be used as a charging cable. Q1: The scanner cannot be moved steadily during scanning, and the image quality is poor.Ī1: You can choose to scan vertically instead of horizontally.Ī2: You can replace or install the 2A battery properly. You can use OCR software to convert non-editable documents such as PDFs and images into editable formats, such as word or excel.
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